1. Introduction
Welcome to Cloud Maze. These Terms and Conditions govern your use of our website, located at https://cloud-maze.com, and the purchase and use of our VPN services. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please refrain from using our website and services.
2. Definitions
- “Client,” “You,” “Your”: Refers to the user accessing this website and/or purchasing our VPN services.
- “Company,” “We,” “Us,” “Our”: Refers to Cloud Maze.
- “Services”: Refers to the VPN services provided by Cloud Maze.
3. Use of the Website and Services
You agree to use our website and VPN services in accordance with these Terms and Conditions and all applicable laws and regulations. Unauthorized use of our website or services may result in termination of your account and/or legal action.
4. Intellectual Property Rights
Unless otherwise stated, Cloud Maze and/or its licensors own the intellectual property rights for all material on our website and within our VPN services. All intellectual property rights are reserved. You may access this material for personal use, subject to the restrictions outlined in these Terms and Conditions.
You must not:
- Republish material from our website or services.
- Sell, rent, or sub-license our services or material.
- Reproduce, duplicate, or copy material from our website or services.
- Redistribute content from our website or services.
5. Account Responsibilities
To use our VPN services, you may need to create an account. You agree to:
- Provide accurate and complete information during registration.
- Maintain the confidentiality of your account credentials.
- Notify us immediately of any unauthorized use of your account.
Cloud Maze is not liable for any loss or damage arising from your failure to secure your account.
6. Data Protection and Privacy
Cloud Maze is committed to protecting your privacy. For details on how we collect, store, and process personal data, please refer to our Privacy Policy.
7. Payment and Subscription
- Payment: All payments for our VPN services must be made through the payment methods provided on our website.
- Subscription: Our VPN services may be offered on a subscription basis. Subscriptions automatically renew unless canceled before the renewal date.
- Refunds: Refunds may be granted within 14 days of purchase if the service has not been used, subject to our Refund Policy. No refunds will be provided for partially used subscription periods.
8. Prohibited Uses
By using our website and services, you agree not to:
- Use our VPN services for illegal activities, including but not limited to hacking, fraud, or distributing malicious software.
- Attempt to bypass or interfere with the security or functionality of our services.
- Share your account or service access with others in violation of these Terms.
- Overload or disrupt our servers or network infrastructure.
9. Termination
We reserve the right to suspend or terminate your access to our website and services at our discretion, including for violations of these Terms and Conditions or non-payment. Upon termination, your account and access to our services will be deactivated.
10. Disclaimer
To the fullest extent permitted by law:
- Cloud Maze provides our website and services on an “as is” and “as available” basis, without warranties of any kind.
- We are not liable for any losses or damages arising from the use of our website or services, including interruptions or data breaches beyond our control.
These exclusions do not affect liability for fraud, death, or personal injury caused by negligence, or any liabilities that cannot be excluded under applicable law.
11. Complaints and Dispute Resolution
If you have a complaint, please contact us at support@cloud-maze.com. We will acknowledge your complaint within five business days and aim to resolve it within 14 business days. For unresolved disputes, you may contact the relevant consumer protection authority or pursue legal remedies.
12. Changes to Terms
Cloud Maze reserves the right to amend these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after changes indicates your acceptance of the updated terms.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Texas, United States. You irrevocably submit to the exclusive jurisdiction of the courts in Austin, Texas.
14. Contact Us
If you have questions about these Terms and Conditions, please contact us at:
Cloud Maze
Registration Number: 57182930
Address: 19 Crescent Rd, Austin
Email: support@cloud-maze.com
Website: https://cloud-maze.com